Booking your Nissan Service is easy...

Just fill out the enquiry form below and one of our Service Advisors will be in contact with you shortly to confirm your booking date.  Please allow at least 2 weeks notice when booking in a service to avoid disappointment. 

If you have a repair or would prefer to speak with our Service Advisors directly, please call us on 49 632 200.

 

Location & Business Hours

We are located at 49 Gordon Street, Mackay QLD 4740.  To view our location map click here. We are open Mon-Fri 7.30am -5pm.  Sat & Sun CLOSED.

Breakdowns

The Nissan Breakdown number is 1800 035 035

Warranty

Please notify our Service Team when making your booking your matter concerns warranty.   Any warranty work must be carried out by an Authorised Dealer so your warranty is kept in tact.

"What is covered under my warranty?"

In your owners manual you will find warranty information to refer to. This is a quick and easy way to check if your job is covered under Nissan warranty. Generally, the repair and replacement of a defect or a faulty part is covered under warranty, but squeaks and rattles are unfortunatley not covered.

"I think my job is a warranty matter. What do I do now?"

Let us know!  When you make your booking, please let our Service team know if you think the matter concerns your warranty, even if you're not sure. This is so we can get all the background paper work done and dusted before you drop your vehicle off to us.  All warranty matters require the prior approval of the manufacturer and our Service team will seek this approval before you visit, so there's no waiting around!

We want your visit to our Service Department to be as easy as possible, but there may be delays and a possible charge from the manufacturer if a job doesnt have approval before we start work. To avoid this please let us know if you have a warranty concern.

Fleet

Please let us know if your vehicle is fleet managed when you book in with us.                                           

If your vehicle is a fleet managed vehicle, your servicing will be in line with what your Fleet Company pays for the job.  Any additional work requested by the driver may be at an additional cost that the Fleet Company may not cover.  If so, the additional requests must be paid for by the driver at the time of collecting the vehicle.

 

On line Service Booking Form

*  denotes a required field.                                      Your Name *                                      Email Address *                                      Phone  *                                      Rego number *                                      Vehicle Make/Model                                        Which Service is Due?                                      Preferable booking date                                       Preferable pick up date                                       Payment Method To be advised Credit Cash                                        Comments     Please let us know if there is anything in particular you would like us to look at....Warranty Issue? Will you be using our early bird service...will you be using our courtesy coach morning drop off service?