My name is Meredith and my husband Phil and I recently bought a little A Class Mercedes from your dealership.
I wanted to let you know what a lovely person Sue Wright is. Sue is a pleasure to deal with and even now she takes time to show me little things that I am still learning about my amazing car. Even though I was given a full run down on the vehicle I have bad recall so Sue gives me little lessons from time to time.
I would call Sue a friend not just the person that sold me my car. She is an asset to your dealership and will receive my full support if I hear of anyone wanting to buy a Mercedes Benz.
I also can’t leave Joe out, I feel he is also a great asset to your team. He has the gift of the gab and makes my day with the stories he comes out with.
It’s so refreshing to deal with people who make you feel comfortable and give you confidence to make the decision to purchase one of your vehicles knowing they are giving you the best deal possible. Sue and Joe are always there for us even though the sale of the car is complete, they go out of their way with their aftercare, something I have never experienced before when buying a new car.
Thanks you for your time and your great team at North Jacklin.
Thank you very much Col for your superb efforts on our behalf today. I will finalise all the paperwork tonight and post tomorrow first thing.
Please extend my thanks to Dale & also to Marnie, both of whom were absolute delights to deal with and a credit to North Jacklin Motors.
I am from Kingscliff in N.S.W. and while travelling to Weipa on 25th May I had trouble with my Navara.I called into your Service Department at 7 oclock on Monday the 26th and even though they had a fully booked day they diagnosed the problem and rectified it within three hours.
I would like to express my thanks especially to Jayme Wilson and his mechanics, the reception staff and all of your other staff who asked if they could be of assistance. The high level of competence and professionalism was amazing.
Thanks to their efficiency the vehicle performed faultlessly in extreme conditions around the Pennyfeather River.
Please pass on my sincere thanks to all those involved.
I wanted to say thank you to you and your team for your professionalism and promptness through the buying process. I hadn't purchased a car interstate before and as you pointed out there needs to be trust on both sides. I felt you really lived by this and made me feel comfortable throughout the process, despite having not driven (or seeing) the car before purchasing it. The car was delivered exactly how you said it would and for that I thank you and the North Jacklin team.
I would personally like to thank Gilmore Levi and the staff at North Jacklin Used Cars, in assistance with purchasing and financing my Nissan Tiida ST. Thank you very much for your friendly service and I would definitely recommend people to you.
Hi, I purchased a SubaruLiberty yesterday from your Mackay Dealership and would like to advise it has been the best service I have experienced from any Dealership. Our family have been driving Holden's for over 20 years and usually change them over every few years. My daughter pushed me to look at your cars and I am not disappointed. The team in Mackay, namely Neil Noack, Col Morris and Giesla Whykes provided old school service and attention which is sadly lacking in society today.
I'm pushing 70 andhad company vehicles all my working life changing them every 3/4 years and have had most types of vehicles including Holden, Ford, Volvo and Land Rover. Never have I had such a pleasurable experience in purchasing my XV from the local dealership. Jessica the sales person is be commended as is the team she introduced my family to and the follow up she has given since the purchase. I cannot speak highly enough of Jess and the crew.
Thanks for the experience.
I'm just writing to thank you and your service department for the trouble you went to, to fix the rattle in our car. You indeed did make the pain, and the rattle go away and for that I am most appreciative. It's amazing how the car now feels like a complete joy to drive instead of giving us niggling doubt about whether we'd made the right choice of vehicle.
I understand these things happen and I'm just thankful you were willing to go to such lengths to fix the problem:)
Michelle and Ashley Collinge
Just wanted to say thanks to the team here at North Jacklin for getting me back on the road. I had travelled from Biloela to Mackay and started having a little engine trouble. Within 2.5 hrs they had me back on the road and the staff were very friendly and professional.
To Joe and Staff,
Harry and I would like to say thank you very much for all the help and assistance that you gave us with repairs to our 2011 Pathfinder. You and your staff went beyond the call of duty to help us. You are to be commended on the very professional business that you operate.
Harry and Aileen Cole
I am writing to express my thanks for the professional way we were treated by the North Jacklin used car team. Luke, Brian and Marnie were exceptional and went out of their way to make buying our daughters car and our own a pleasure. So thank you guys for showing that good service is still out there. We will happily recommend you to all we know.
Halden and Rachael Dobbs